Adobe Printing Problems

From the Desk of Vicki Watkins:

We have had a problem when the user changes the font size on a pdf file, probably because the font is too small to read. When the user tries to print, the "click ok" to print does not display and the user cannot print.

Make sure the user chooses the print option on the adobe toolbar, not the print option on the browser.

To print, first have the user press Enter to print. If this does not work, then try the following:

Go to Start (because our computers are not the same, the order of the steps below might differ)

Settings or control panel

Display or themes

Settings

Change the resolution to at least 1152 by 864

When the system responds your desktop settings have been reconfigured, do you want to keep? click ok. This

change may not work until you actually see and respond to the question. Retry the change until you get the prompt.

The print screen should display properly after it resets.

If none of the above works, then try to find a workgroup manager.